Set up File

File dimensions match the order. If your printout is an 8.5” x 11” brochure, the file that you will send to us should be the same.
The image resolution of the file should be in 300 dots per inch (dpi) or higher.
Your artwork should have a bleed and important content is within the safety zone which is 1/8″ inside the trim marks. This will ensure that there are no white borders along the paper edges and that the text and elements don’t accidentally get cut. Refer to our layout guide templates in our standard templates page.
Your artwork should be in CMYK color mode. Computers use an RGB color mode that is different from the CMYK color mode used by printers. Changing your artwork to CMYK will ensure the accuracy of the colors in the finished print out.
When sending a PDF file, or any of our accepted file formats, make sure that your fonts are embedded. This will make the text of your design crisp and accurate.
Your artwork should have no crop, template marks, and other markings that you don’t want to print on your final image.
The number of pages in your files should match the number of pages specified in your order
Don’t forget to proofread. We do not check your file for grammar, spelling, or content accuracy. All of these can be changed in your choice of photo editing software.

custom order

Yes, you can! We are happy to offer our customers a variety of product customizations, even if they are not listed on our website yet.
All of our products can be customized with your own design. You can also set your preferences for product specifications, including but not limited to stock, color, coating, die-cut, folding, and perforations, as well as options for sequential numbering, shrink wrapping, and variable printing.
If you don’t see an exact option for whatever you need on our product pages, visit our  Request a Quote page to provide custom specifications. On this page, you can set the parameters for a product specification beyond the options that we’ve given. One of our specialists will review your request and send you a product quote.

 

design

There are four options for designing and customizing a product. Click a product on the right-hand panel and choose one of the options.
1. Hire Designer: We have an in-house design team comprised of some of the most talented graphic designers in the industry. From simple design edits, to starting from scratch, we can provide designs that will suit your style and goals.

 

2. Upload Your Design: using this option, you can upload your own JPG, JPEG, EPS, AI, PDF and PSD images.


3. Personalize A Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.


4. Design from A Blank Canvas: Select this option to create products from scratch using our design studio. 

Digital Proofs

Online Proofing is done in RGB, full color printing is done in CMYK so the colors that you view online may not be exactly what is printed, colors may shift as a result of this conversion.

shipping

Unfortunately, you can not combine the shipping costs of two orders, even if they are very similar designs. The printing process requires for each piece to print separately. Thus, the cost is per job and not per order.

paper stocks

 Paper

Also called book or text, this type of paper is made specifically for print. This type of stock is typically used for flyers, brochures, and posters. The thickness of this stock is measured in pounds (lb.), called the basis weight. In the United States, the basis weight is defined as the weight of 500 sheets of paper in its basic production size. The higher the basis weight, the thicker the paper.
Here are the available weights we offer for paper stock:
70 lb. – Our thinnest available paper stock, but still durable. This paper weight is best used for inside pages of letterheads and notepads.
80 lb. – Thicker than our 70lb. paper, this stock works great for posters with the added durability.
100 lb. – This paper stock is the thickest available. It’s ideal for flyers and brochures, as the thickness helps it withstand increased handling.
 
Cardstock
Also called cover stock, cardstock is thicker than paper stock but is more flexible than a paperboard. The thickness makes it ideal for business cards, postcards, and greeting cards. Cardstock is measured in points (pt.) derived from the thickness of a single piece of paper. A paper measuring .014 inch thick would have a 14 pt. measurement. Again, the larger the number, the thicker the paper.
Here are the available thickness for our cardstock:
100 lb Cover. – Our thinnest available cardstock which makes it ideal for folding. Well-suited for greeting cards and  postcard, .
14 pt. – A sturdier cardstock. It is popularly used for business cards, presentation folders, and booklet covers.
16 pt. – Our thickest and sturdiest cardstock ideal for postcards, business card, event tickets, EDDM.

production time

Our production cut-off time is at 12pm Monday-Friday,after production, your order ready for pickup or shipping. 
Printing turnaround time is the time is takes to print your order, at which time your order will be ready to ship.
The turnaround time will begin when your design is press-ready and full payment has been received. Only include business days when calculating for turnaround time. Saturday, Sunday, and holidays should not be included since there is no production or shipping on these days.
If you are printing with a tight deadline, always take note of our production cut-off times when choosing your turnaround time option. This is the time your order must be in that day.
The shipping time, on the other hand, is the period between the time your order is shipped up to the time you receive your order.